WWW.CAMISTRY.EU
We are an Italy-based Online Shop and a top rated eBay Seller of second hand photographic equipment and various accessories.
Camistry is a registered business in Italy and we are operating worldwide.
Follow Us on Instagram: @camistry.eu
Follow Us on TikTok: @camistry.eu
Follow Us on eBay: www.camistry.eu
CONTACT US
For any question about a product, a placed order or if you have any doubt about our services:
info@camistry.eu | Whatsapp: +39 3508815650
or use the form below to get in touch with us:
we will do our best to respond as swiftly as possible.
We speak both English and Italian, but if you are comfortable writing in any other language we will do our best to accurately translate your message and our response.
Also, you can scroll further to check the Frequently Asked Questions.
Frequently Asked Questions
General Information
Camistry is an Italy-based Online Shop. We are specialized in second hand photographic equipment, both digital and film, but we also design and sell custom camera accessories.
We also operate on eBay, where we are a Top Rated Seller.
We are a top rated seller with hundreds of feedbacks. Differently from our competitors our pricing is always close or inferior to the average private market price, as we do not charge any stellar fee for the meticulous verification work we do on second-hand material, such as film-testing and sanitization. Our shipping times are blazing fast, thanks to the 0-days packing time and the best shipping partners.
We are a small, environment-friendly business aiming to offer a limited and high rotation stock of items. We also strive to repair as much defective material as possible, salvaging cameras that are no longer produced or, in the case of digital material, whose production leads to heavy CO2 emission and e-waste.
Right now we are exclusively online, and you can shop with us everyday, 24/7, from your home or while on the go.
Most of our items are pre-owned and sold under the Margin Scheme (no VAT shown on the invoice). We can, however, issue standard business invoices, which will reflect 0% VAT.
Product Information
Most of our products are used and in good woking condition, but it depends on the specific case. We might sell a new, sealed item as we might list a broken camera useful for spares parts: all the descriptions are extensively written in order to describe the object state in the best way possible.
We refrain from using any grading system for our cameras as they are usually ineffective at describing the exact conditions, which vary for each object.
We take detailed photos for every item we publish for sale and the pictures are integral part of the description, wich is neatly written in order to list any flaws.
We sometimes use the popular "Near Mint" or "Mint" designation for items in excellent or like-new condition.
All the listed Analog Cameras are tested in our laboratory with actual film, in order to verify key aspects as spacing, lightproofing, shutter speeds accuracy and more. And you can be sure that this service alone is worth the ticket.
In addition to being thoroughly checked all our second hand items are cleaned and disinfected with specific products.
Ordering and Payment
You can place an order directly through our website or, if you prefer, on our eBay shop. Price between the two platforms may vary, and some items are exclusive to the web shop.
You can also order via email, we will provide detailed instuctions to complete the purchase depending on the payment method you prefer.
We accept various payment methods including major credit, debit and prepaid cards, PayPal, Bank Transfer and also Crypto, with BTC or ETH transfers.
You can reach us out via mail or using the contact form above in order to receive complete instructions for Bank Transfers and Crypto Payments.
All the items are shipped from our warehouse in Italy: this means that there are no additional costs of any kind for European Union customers.
For orders outside of EU (including from United Kingdom, Swiss and Norway) there might be custom duties when the package arrives in the Country, depending on both the total cost of the order and on your local jurisdiction. The cost of customs clearance might vary from 5% to 30% of the total value of the merch and we kindly ask you to check before completing an order.
We would also like to remind you that Camistry has nothing to do with the collection of customs charges, which is carried out by the relevant government agency in the country of arrival, but we will do our very best to make the import process as quick and easy as possible, also offering our assistance in case of any issues.
We are proud to have sold hundreds of cameras to customers all over the world without ever having had import problems of any kind, thanks to our meticulous paperwork management.
Shipping and Delivery
Delivery times vary depending on the product and your location. All orders are processed the same business day (if purchased before 15:00 CET), with delivery times ranging from 2- 4 business days for Europe, 3-5 business days for USA / Canada and 4-15 business days for the rest of the world. All our shipping are trackable and detailed instructions are provided after every order.
We also offer a faster Premium shipping service for some locations, with 24-48 hours reduced delivery time.
Certain items may also be on pre-order: if so, it will be clearly specified on the product page, with the corresponding expected arrival date.
Absolutely, we will provide a tracking number and detailed instructions for every order.
Returns and Refunds
We offer a 14-day hassle-free return policy for most items. Products must be returned in their original condition and packaging, if present.
Refund are made to the original payment option.
Please visit our Returns & Refund Page for detailed information.
To initiate a return, please reach us out using the form above, via email or via Whatsapp.
Please write your full name and your order number in the message.